Heating and cooling, on call every day of the year
Furnaces, boilers, heat pumps and central air, repaired, replaced and tuned up across Chili, Gates and western Monroe County since 2002.
- NATE-certified technicians
- Fully insured
- Maintenance plans from $18 a month
What we work on
Every make of furnace, boiler, heat pump and central air. A visit costs $119, which we take off the repair if you go ahead with it.
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Furnace repair
Gas and oil furnaces that won’t light, keep shutting off or blow cold air. Most are running again before we leave.
Most repairs $180 to $450
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Furnace replacement
Two or three options in a written quote, each sized to your house. Most installs take one day.
Free in-home quote
More about furnace replacement -
Heat pumps
Ducted systems and ductless mini-splits rated for Rochester winters. The NYS Clean Heat rebate comes straight off your invoice.
Ductless from $4,800
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Central air
Systems that won’t start, won’t cool or ice over. Repairs, refrigerant leak checks and new condensers.
Most repairs $200 to $650
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Boilers
Hot-water and steam boilers, including the cast-iron ones in older city houses. Cleanings, repairs and replacements.
Yearly cleaning $189
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Tune-ups
The furnace in the fall and the AC in the spring. A cracked igniter found in October won’t leave you cold in January.
$139, or both on a plan
Maintenance plans
Tune-ups booked for you each season, and first place in line when it turns cold.
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One tune-up
$139/visit
Furnace or air conditioning, once.
- Burner, igniter and flame sensor checked
- Carbon monoxide test
- Filter replaced
- A written report with photos
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Most members choose this
Comfort plan
$18/month
Furnace and air conditioning, both seasons.
- Furnace tune-up every fall
- AC tune-up every spring
- Next-day service in a cold snap
- 15% off repairs
- No evening or holiday charge
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Boiler plan
$21/month
For hot-water and steam heat.
- Boiler cleaning every year
- Relief valve and low-water cutoff tested
- Next-day service in a cold snap
- 15% off repairs
Plans run a year at a time and can be canceled with 30 days’ notice.
About Westwind
I started Westwind in North Chili in 2002, after twelve years installing furnaces for another company. Today we’re six: me, four technicians, and Linda, who runs the office and answers most of the calls.
We take turns on call every day of the year, so when a furnace quits on a holiday, one of us answers and one of us comes out. Every van carries the parts that fail most often, which is why most no-heat calls are fixed on the first trip.
Tom Reilly, owner
Good to know
- A free second look at another company’s quote
- Prices in writing before any work
- Ten-year parts warranty on new equipment
- Plan members seen first in a cold snap
Certified and insured
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NATE-certified technicians
All four of our service and install techs
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EPA 608 universal certification
For refrigerant work on air conditioners and heat pumps
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NYS Clean Heat participating contractor
Approved for RG&E heat pump rebates, taken off your price
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Insured
$1 million liability and workers’ comp, with the certificate emailed on request
Makes we install and service
- Carrier
- Bryant
- Lennox
- Trane
- Goodman
- Mitsubishi Electric
- Fujitsu
- Burnham
- Peerless
Something older or less common? Text a photo of the label and we’ll tell you whether we carry the parts.
What customers say
Fall tune-up done in 40 minutes. He showed me a cracked igniter, replaced it for $110, and the price matched what Linda told me on the phone.
Good tune-up, and they texted photos of the coil before and after. One star off only because I waited two days for it during a June heat wave.
They replaced our 1994 furnace and the central air in one day. The quote gave us three options, and nobody pushed the most expensive one.
Two companies told me our old steam boiler had to go. Westwind cleaned it, replaced the low-water cutoff, and it ran all winter.
We added a ductless heat pump upstairs. The rebate came off the invoice like they said, and the bedrooms are finally warm.
Our furnace quit at 6 a.m. on New Year’s Day. Someone answered on the second ring, and a tech was here by nine with the part already on his van. We’re on the plan, so there was no holiday charge.
Towns we cover
Western Monroe County, from our shop in North Chili.
- Chili
- North Chili
- Gates
- Greece
- Ogden
- Spencerport
- Churchville
- Riga
- Scottsville
- Wheatland
- Henrietta
- Rochester’s west side
Plan members in Brockport and Caledonia too.
No heat tonight?
Call any time. After hours and on holidays, the phone rings through to the technician on call.
Questions we get asked
How often should a system be serviced?
Once a year each: the furnace in September or October, the air conditioning in April or May. Boilers need a yearly cleaning too, and oil-fired ones most of all.
Do you do emergency call-outs?
For no heat, yes, every day including holidays. An evening or holiday visit is $95 more than a daytime one, and plan members don’t pay it. If you smell gas, leave the house and call 911 or RG&E from outside first.
How long does a replacement take?
One day for a furnace or central air in most houses. A boiler takes one to two days, and a ducted heat pump two to three.
Do you offer a service plan?
Yes. The Comfort plan is $18 a month for both tune-ups, next-day service in a cold snap and 15% off repairs. Boilers have a plan of their own at $21 a month.
Are you licensed and insured?
New York has no statewide HVAC license, so we hold the certifications that count: NATE for our technicians and EPA 608 for refrigerant. We carry liability and workers’ comp insurance, and we’ll email the certificate to you or your landlord.
Is a heat pump enough for a winter here?
For most houses, yes. Cold-climate heat pumps keep heating well below zero. If you already have gas, many people keep the furnace as a backup for the coldest week of the year.
Book a visit
No heat? Call, any day. For tune-ups, quotes and anything that can wait, send a message and Linda will reply the same working day.
- Phone
- (585) 555-0144 · Text us
- Service area
- Chili, Gates, Greece and towns within 20 miles
Hours
| Mon–Fri | 7:30 am – 4:30 pm |
|---|---|
| Sat | 8 am – noon |
| Sun | Closed |
No-heat calls answered every day of the year, holidays included
Hours confirmed October 2026